Skip to main content

Committed to America's Veterans

Job Search Banner Image

You found a home in the military. We think you’ll feel the same way about us.

Home > Search Jobs

Assistant Manager

Hyderabad, India

Job number: 17060999

Back to job search results

Job description

Job Description:

Overview * (Bank of America overview, BA Continuum India overview, Business Overview)

Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

BA Continuum is a nonbank subsidiary of Bank of America, part of our Global Delivery Center of Expertise in the bank. Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for the individuals, businesses and institutional investors we serve worldwide.

We’re committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

BA Continuum India Pvt. Ltd. supports business process, information technology and knowledge process across Consumer Banking, including Card and Home Loans, Legacy Asset Servicing, Global Banking and Markets, and Global Wealth and Investment Management lines of business at Bank of America.

Global Markets Operations &Middle Office provides operations support to the Global Markets Business of BOAML. Key Business activities include back office and middle office operations related to securities, derivatives, futures, options, currencies (fx) and commodities. Key functions include Trade Processing & settlement, Inventory Management, Cash Management, Asset Services, Collateral Management, Reconciliation, and Client & Product Data.

Process Overview:

EMEA Securities Settlements team perform various functions like pre-matching, settlements, sufficiency, Depot Transfers and controls functions like margin, queue/break management, FOP and margin payments for few entities. We work on both equities and fixed income products. Maintaining client/broker relationship and keeping the market, credit, liquidity and operational risk to its minimum is key to the success. Teams interact with several different internal teams which are part of trade lifecycle and also with various counterparties externally to match/settle the trades.

Job Description*

Role: Team Leader- Supervisor

The Global Securities Settlement Teams are responsible for pre-matching, matching, Sufficiency management to ensure the timely settlement of trades - value date & failing trades, stock loan reconciliation, and Depot Management functions across the markets in APAC Regions. The qualifying associate will manage APAC, MLPFS Settlements Teams across the above mentioned regions and should possess the knowledge and skill sets required to work at a high level of competence within agreed protocols and with clearly defined lines of accountability for the assigned work. The qualifying candidate will have prior experience of having managed Settlements activities.

Success is measured at a team level, with internal targets and results being measured against the Line of Business external peer group on a regular basis. The level error free settlements, adhering to the regulators requirements Segregation Violations, Fines and our success in the market versus our peer group is a key barometer in measuring the control of risk around the process

The key to success is to ensure we settle the trades within tight deadlines as prescribed by the SLA’s/KRI’s/KCI’s.  In a deadline driven environment, turnaround, accuracy and escalation are of high importance as we are at risk to market movements, traders P & L, client relationship, and the bank’s reputation including settlement risk. Sense of urgency and attention to detail are pivotal competencies required to perform the functions.

The successful candidate is expected to quickly understand & own all aspects of the Internal systems, Process flows and SLAs / CTQ’s from a Service Delivery perspective and ensure that every team member is working & delivering to their set responsibilities adhering to set procedures & controls, documented as part of SOP’s, to relevant market cut-offs & timelines in an accurate & timely manner delivering quality output for the groups Institutional & other clients.


  • Good understanding of Global Capital Markets especially for Equities & Fixed Income products
  • Ability to maintain good connect with LOB partners and able to handle Issues and Escalations independently
  • To contribute towards consistent delivery on Business metrics along with other new responsibilities and setting higher standards of self and Team performance
  • Excellent Communication skills both written & spoken
  • Excellent People Management skills
  • Excellent Client Relationship skills
  • Analytical thinking & logical reasoning for rational decision making
  • An understanding of Project Management and Six Sigma concepts & tools
  • Build productive teams that works effectively together to achieve or exceed set operational targets & client Service Level Agreements (SLA's).
  • To create improvements in business processes by contributing ideas and implementing agreed changes into the team's day-to-day operations
  • To perform all tasks following company policy and procedures, including legal & regulatory requirements, and to prescribed company standards
  • Act as a process SME and ensure to be morale booster for the team
  • Understanding of Business Continuity Management
  • Act as a catalyst in mentoring and grooming team members and prepare them for higher responsibilities
  • To provide coaching & support to individuals to develop their skills, acting as a role model for excellent behavior and performance
  • Encourage two way communication with the team
  • To provide coaching & support to individuals to develop their skills, acting as a role model for excellent behavior and performance
  • Liaise with LOB effectively to manage the service delivery in line with the SLA and ADHOC situations
  • Experience in handling the monthly deliverables like Dashboards/Risk Matrix etc.
  • Ensure contingency plans / flexibility in staff levels to manage workload in adverse conditions (e.g. sickness, holidays etc.


  • Education: Graduate/Post Graduate
  • Certifications If Any:
  • Experience Range: 5-7yrs
  • Mandatory skills:
  • Good understanding of Securities Upstream and Downstream flow
  • Ability to work effectively in a cross-cultural environment with significant ambiguity, and successfully adjust one's actions or behaviors to adapt to rapid changes and shifting priorities.
  • Evaluation of governance routines/policies/procedures to ensure internal & external compliance;
  • Capable of organizing and managing ad-hoc cross-functional teams.
  • To be able to communicate effectively

Desired skills:

Should be flexible for any shift as he/ she is expected to manage the global teams.

Work Timings: 8:00 AM GMT – 17:00 PM GMT

Job Location: HYD

* Mandatory Fields

Posting Date: 13/09/2017

Location: IN--Hyderabad

Full / Part-time: Full time

Hours Per Week: 45

Already have a candidate profile? Log in to access and update your current profile to access and update your current profile.

Assistance for Applicants with Disabilities

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page.

Diversity & Inclusion

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Frequently Asked Questions

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ section for answers to these questions and more.

Bank of America Employees

Bank of America employees should access the internal jobs database.